Reliance Jio is set to release the latest job vacancy for the Advisor Voice (RCC) job in 2025. Please visit our website and carefully read all the required notifications. Before applying for the Advisor Voice (RCC) Job 2025, please read all the required notifications and then proceed with the application.
Reliance Jio Recruitment 2025. Candidates with 12th or graduation can apply online. The online application has already begun, and the deadline has not been mentioned. The candidate also applies online through the Reliance Jio website.
Job Details
| Organization name | Reliance Jio Infocomm Limited (Jio) |
| Category | Private Job |
| Job Type | Customer Service |
| Apply Mode | Online |
| Who Can Apply | All India Candidates |
| Apply Date | Already started |
| Gender | Both Male And Female |
Total Vacancies
| Post Name | Vacancies |
| Customer Service | Not mentioned |
Salary Details
| Post Name | Salary |
| Customer Service | ₹18,000–₹25,000 per month |
Age Limit
- Minimum Age Limit: 18 Years
- Maximum Age Limit: 35 Years
Qualification
- Candidates should have a 12th or graduation so that everyone can apply.
- Please refer to the official notification for the required educational qualifications.
Joining location
- Kolkata – New Town (Rajarhat), West Bengal
Application Fee
- General/OBC Candidate Fee: No Fees
- Female/SC/ST Candidate Fee: No Fees
- Mode of Payment: Online
Job Responsibilities
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by a customer
3. Respond to all customers in an appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process, and policy knowledge
7. Adhere to rostered timing, scheduled shifts, and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirements.
11. Increase, develop, and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct, and
legislative requirements
Selection process
- Interview-based
- Document Verification
- Skills & Competencies
1. Speak local language
2. Basic computer knowledge
3. Problem-solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
Important Documents:
| Passport-size Photograph |
| Signature |
| Aadhar Card |
| Education Certificate |
| Cast Certificate |
| Age Proof |
Important Date:-
| Application Start Date | 31-08-2025 |
| Application Last Date | Not mentioned |
Important Links
- Apply Online Link: Click Here
- Official Website: Click Here
- Home Page: Click Here
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